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Fake Tech Support Scams

Fake tech support scams are more and more popular these days. These ploys typically happen when browsing and have a very convincing look, along with a phone number to reach “helpful” staff. In some cases you may also receive an unsolicited call from “Technical Support”, offering to fix your computer.

DO NOT give these people access to your computer.
DO NOT provide usernames, passwords or any other personal information.
DO NOT give these people your credit card number.

More information here:
http://www.thesafemac.com/tech-support-scam-pop-ups/

El Capitan Info

Apple released Mac OS X “El Capitan” 10.11 on Wednesday, September 30th, 2015.

Rather than being chock full of new features, El Capitan adds polish and, in my experience with the initial public betas, stability.

Here is some good information and a list of a few new features from the folks over at The Mac Observer

As always, make absolutely sure you have a good backup of your hard drive before embarking on any software update, particularly a significant operating system version upgrade such as El Capitan. I use and recommend Carbon Copy Cloner from Bombich Software for backing up my computers.

Need help?

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You can reach us at: kirk@lansharks.net or  510.601.5475.